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Everything You Need to Know

Frequently Asked Questions

Safety, ingredients, how it works, and how it compares to other products. We've got answers.

About the Product

Does Ona actually eliminate odors or just mask them?
Ona eliminates odors permanently. Our proprietary blend of plant-based bacteria and natural essential oils breaks down odor compounds at the molecular level — uric acid crystals, proteins, and ammonia. The smell doesn't come back because the source is destroyed, not masked.
How does Ona work?
Plant-based bacteria produce targeted enzymes that break down uric acid crystals, proteins, and organic odor compounds. Natural essential oils work simultaneously to neutralize odor molecules. This dual-action formula has been refined over 30 years.
Does Ona work on old, set-in stains?
Yes. For old or set-in stains, saturate the area thoroughly and let Ona sit for 30+ minutes. For stubborn stains, apply twice — the first application breaks down the top layer, the second reaches deeper into carpet padding or porous surfaces.
Who makes Ona?
Ona is made by a Canadian company manufacturing professional-grade odor solutions since 1995. Three decades of odor science brought to the pet market.

Safety

Is Ona safe for cats?
Yes. Formulated to be safe for homes with cats, dogs, and all pets. No bleach, ammonia, or harsh chemicals. Let the treated area dry before allowing pets to access it.
Is Ona safe for dogs?
Yes. Safe for dogs of all breeds and sizes. No harsh chemicals, no toxic fumes.
Is Ona safe around babies and children?
Yes. Zero bleach, ammonia, phthalates, artificial dyes, or synthetic fragrances. Made with plant-based bacteria and natural essential oils.
Is Ona safe to breathe around?
Ona is formulated without harsh chemical fumes or volatile compounds. It's plant-based and non-toxic — safe to use in enclosed spaces like bedrooms, nurseries, and living areas. Just spray and go.

Usage

What surfaces can I use Ona on?
Carpet, hardwood floors (treated), tile, laminate, upholstery, furniture, pet beds, litter box areas, car interiors, concrete, fabric, bedding, and area rugs. Spot-test a small hidden area first.
How do I use Ona for best results?
Spray directly onto the odor source. Saturate the area (don't just mist). Let sit for 10-15 minutes for fresh stains, 30+ minutes for old stains. Blot with a clean cloth.
Can I use Ona in a carpet cleaning machine?
Yes. Add Ona to the solution tank of your carpet cleaner for deep cleaning of pet-affected carpets.

Ingredients

What are the ingredients in Ona?
A proprietary blend of plant-based bacteria and natural essential oils, refined over 30 years. No bleach, ammonia, phthalates, artificial dyes, or synthetic fragrances.
Where is Ona made?
Proudly made in Canada since 1995.
Is Ona biodegradable?
Yes. Our plant-based formula is biodegradable and environmentally responsible.

Comparison

How is Ona different from Angry Orange?
Angry Orange relies primarily on d-limonene (citrus oil), which can be problematic for some cats. Ona uses a proprietary blend of plant-based bacteria and essential oils — a biological approach backed by 30 years of R&D.
How is Ona different from Nature's Miracle?
Nature's Miracle uses a proprietary enzymatic formula with synthetic fragrances and artificial dyes. Ona uses plant-based bacteria and natural essential oils with no artificial additives — and brings 30 years of professional odor science.
Why does the pet smell come back after cleaning?
Pet urine contains uric acid that forms microscopic crystals bonded to surfaces. Regular cleaners remove the liquid but leave crystals behind. Humidity reactivates them. Enzyme cleaners like Ona break them down permanently.

Purchasing

Where can I buy Ona?
Available on Amazon.com with free Prime shipping.
Do you offer Subscribe & Save?
Yes. Subscribe & Save is available through Amazon for automatic deliveries with savings on every order.
Is there a money-back guarantee?
Yes. If you can still smell it, we'll refund it. 100% satisfaction guarantee.

Still Have Questions?

Try Ona risk-free. If you can still smell it, we'll refund it. 100% satisfaction guarantee.

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